Your privacy is our top priority at win vd. On this page, we clearly explain how your information is collected, how it is used, and how it is kept secure.
A quick overview of the key points in our Privacy Policy
All your data on win vd is secured with SSL/TLS encryption. Login, payment, and personal data exchanges are protected with 256-bit encryption, keeping them out of reach of any third party.
Win vd never sells your personal data to third parties. Your name, mobile number, and email are used solely for platform operations.
Win vd is transparent about which cookies are used and why. You can disable non-essential cookies at any time. We do not use advertising tracking cookies.
Win vd only collects the information necessary to provide its services. We do not ask for excessive or unnecessary personal data. Minimal information is all you need to access the full platform.
You have the right to view, correct, and delete your own data. win vd responds to all data-related requests within 72 hours and ensures your rights are upheld.
Win vd servers follow the highest security standards. Sensitive data such as passwords is stored in encrypted form, and regular audits are conducted to guard against cyberattacks.
This Privacy Policy applies to all services on the win vd platform. By using the platform, you are considered to have agreed to this policy. Any changes will be updated on this page.
As Bangladesh's trusted online betting platform, win vd places the highest importance on user privacy. When you register, log in, or use any of our services, we collect certain information from you. This privacy policy transparently outlines what data is collected, how and why it is used, and the steps we take to keep your information secure.
This Privacy Policy applies to win vd's Terms & Conditions' linked to. We recommend reading both documents before using the platform. win vd may update this policy in response to government directives or legal requirements, and users will be notified in advance.
Your privacy is not just a legal obligation — it is our ethical responsibility to every user. win vd believes that trust is built on transparency. That is why this policy is written in plain, clear language so every user can understand it with ease.
Win vd collects two types of information — data you provide directly, and data collected automatically as you use the platform.
| Data Type | When It Is Collected | Purpose |
|---|---|---|
| Name and date of birth | At the time of registration | Identity verification and age confirmation |
| Mobile Number | At the time of registration | OTP Verification & Communication |
| Email Address | At the time of registration | Account Notifications |
| National ID / Passport | During KYC Verification | Identity & Age Verification |
| Payment Information | During deposit/withdrawal | Transaction Processing |
| Proof of address | During KYC Verification | Identity Confirmation |
When you use the win vd platform, certain information is collected automatically:
Win vd never stores your full bank account number or card number. Only transaction reference numbers are retained during payment processing.
Win vd uses your data only for specific, legitimate purposes. We never use your information for unnecessary or unauthorized activities.
You can unsubscribe from promotional emails or SMS at any time. Just notify the win vd support team and it will be stopped within 24 hours.
Win vd does not sell or unlawfully share your personal data. However, information may be shared in the following limited circumstances:
Win vd works with trusted third-party partners to deliver its services, such as payment processors and identity verification providers. These partners only receive data for specific purposes and are bound by strict confidentiality agreements.
In the following circumstances, win vd may be legally required to disclose information:
Win vd never sells or rents your personal data to advertising companies, data brokers, or marketing agencies. This is a policy we do not compromise on.
Win vd uses cookies on its website to enhance your experience and keep the platform running smoothly. Cookies are small text files stored in your browser.
Win vd Does not use ad tracking cookies or third-party marketing cookies. You can disable optional cookies at any time through your browser settings, though some features may become limited as a result.
Win vd does not retain your data longer than necessary. However, certain information may need to be kept for a defined period to meet legal and regulatory obligations.
| Data Type | Retention period |
|---|---|
| Account details (name, email, mobile) | For the duration of active account + 5 years |
| KYC Documents | 5 years after account closure |
| Transaction History | Up to 7 years as required by law |
| Betting history | For the duration of active account + 3 years |
| Communication records | 2 years from the date of contact |
| Login logs and IP information | 90 days |
When an account deletion is requested, win vd removes data as promptly as possible, though certain information may need to be retained for a defined period due to legal obligations.
As a win vd user, you have the following rights over your own data. To exercise any of these rights, please reach out to our support team.
You can find out what personal information we hold about you
You may request corrections to inaccurate information
You may request deletion of your data under certain conditions
You can request that we restrict how your data is used
You can request a copy of the personal data we hold about you
You may object to certain types of data use
When you submit a request to exercise any of your rights, win vd typically Within 72 hours responds. For complex cases, this may take up to 30 days, but you will be informed in advance.
Win vd uses certain third-party services on the platform, such as payment gateways (Mobile Pay, Nagad, Rocket) and KYC verification providers. These services operate under their own privacy policies, which are outside win vd's control.
Win vd is not responsible for how these third parties process data. However, we only work with partners who maintain high security standards and have signed confidentiality agreements.
When making a payment, you are directed straight to Mobile Pay/Nagad/Rocket's own secure payment portal. win vd never has access to your mobile banking PIN or password.
Win vd applies industry-leading security measures to protect your data. Our security framework includes:
Remember — win vd will never ask for your password, OTP, or payment PIN via email, SMS, or phone. If you ever receive such a request, contact our support team immediately.
In the event of a security incident, win vd will notify affected users within 72 hours and take immediate steps to resolve the issue.
Win vd strictly prohibits anyone under 18 from using the platform. Age verification is mandatory at registration, and identity documents are used to confirm age during the KYC process.
If we become aware that a minor has created an account, that account will be immediately closed and all associated data will be deleted.
Win vd does not knowingly collect, store, or use any data belonging to minors. If a parent or guardian suspects their child is using win vd, please Help Center contact us.
Win vd reserves the right to update this Privacy Policy, in part or in full, at any time. When changes are made, we take the following steps:
Continued use of win vd after an updated policy is published will be considered acceptance of the new terms. If you do not agree with the updated policy, you may request that your account be closed.
Win vd aims to notify users at least 14 days before any changes to the Privacy Policy take effect. For urgent security or legal updates, changes may be applied immediately.
If you have any questions or concerns about this Privacy Policy, or wish to exercise your data rights, please reach out to the win vd support team. We are available 24 hours a day, 7 days a week.
Win vd typically responds to data rights requests within 72 hours. Your privacy genuinely matters to us — feel free to reach out with any concerns.